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Privacy Policy

Who we are

Our website address is: https://www.encomium-tint.com.

Encomium Tint (“we”, “us”, “our”) provides car tinting, ceramic/coating, and PPF services. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or book our services.

1. About Us

Encomium Tint (M) Sdn Bhd (SSM No. 1221344‑V), registered on March 9, 2017, is a Kuala Lumpur–based authorized specialist in LLumar window tint, paint protection film (PPF), and ceramic coating services for automotive, residential, and commercial clients

Address: 159, Jalan Sungai Besi, Pudu, Kuala Lumpur, Malaysia

2. Information We Collect

Personal Data (provided by you):

  • Name, email address, phone number

  • Vehicle information (make, model, year, license plate/VIN) when relevant to service bookings

Service & Transaction Details:

  • Booking history, package choices, payment confirmations through third-party processors (we do not retain full credit card data)

Technical & Usage Data:

  • IP address, browser type, device information, referrer, session timestamps, pages visited (for analytics and improving our website and service quality)

3. How We Use Your Data

We use your information to:

  • Process and manage appointment bookings and payments

  • Send confirmations, reminders, follow-ups, or service updates

  • Respond to your inquiries, feedback, or support requests

  • Tailor our marketing communications if you opt in

  • Analyze website usage to improve user experience and content

4. Legal Basis & Consent (Malaysian PDPA)

We collect and process personal data with your consent or as necessary for performing service agreements. You may withdraw consent anytime for marketing communications or withhold non-essential information.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. Sharing only occurs with:

  • Service Providers: such as payment processors, email, hosting, scheduling tools, under strict confidentiality agreements

  • Legal Authorities: if required by Malaysian law or to protect our legal rights

  • Business Transfers: in cases of merger or sale of assets, provided the third party adheres to this policy.

6. Security & Retention

  • We implement industry-standard measures (SSL/TLS, restricted access, secure storage) to safeguard data from unauthorized access or misuse.

  • Your data is available only to authorized staff for legitimate business purposes.

  • We retain personal data as long as necessary to provide services or comply with legal retention obligations, then securely delete or anonymize it.

7. Cookies & Tracking

  • Our website uses cookies and similar technologies to remember preferences, analyze traffic, and enhance functionality.

  • You can disable cookies via browser settings, though this may limit site features and performance.

8. Your Rights (Under PDPA)

You may:

  • Access, update, or correct your personal data

  • Request deletion or restriction of processing

  • Withdraw consent or opt out of marketing communications

To exercise these rights, contact us at the details below.

9. Children’s Data

Our services are intended strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.

10. Third-Party Links

Our site or communications may contain links to external websites or third-party booking tools. We are not responsible for their privacy practices and encourage you to review their respective policies.

11. Governing Law & Disputes

This Privacy Policy is governed by the laws of Malaysia. Any disputes will be subject to Malaysian jurisdiction, following provisions similar to established Malaysian business privacy policies. 

12. Changes to This Policy

We may update this policy to reflect service changes, new legal obligations, or operational needs. The updated version will be posted with a revised effective date—continued use of our services constitutes acceptance of changes.